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Project support

Punctually or continuously, take advantage of the know-how of our project team

The production of documents on Pomdoc Pro requires a support tailored to the use of the platform and in compliance with the regulations. According to your needs, our project managers answer your questions and share best practices with you, in back-up or directly with your customers.


XBRL, translation, design... We advise you at every step of the production process

Thanks to our project managers experience and knowledge of regulatory and financial reporting, they can share their best practices with you and direct you, if necessary, to the appropriate business experts.


Illustrated and written documents to help you use Pomdoc Pro

You have online access at any time to a set of detailed explanatory notes that are kept up to date on a regular basis. We also send you thematic booklets to guide you step by step as well as guidelines to ensure your autonomy.

Technical support

Our Support team knows Pomdoc Pro like the back of their hand and will be able to help you along the time

After the necessary training, you benefit from a technical and functional support of our teams to assist you in your customers support. We are also available in case of difficulties or for any questions from your customers that you cannot (yet) answer.


English-speaking support staff and a platform available in English

We work with usuers and business experts of different countries (graphic designers, translators, consultants…). Our teams are therefore fully able to interact in French and English with your non-French speakers.


Take advantage of our business experts and partners

Our ecosystem is growing and we count different professions and market players from translation to editorial consulting and taxonomists. Collaborating with Pomelo-Paradigm is joining an ecosystem that is rich in experience